Ordering
What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express) and other secure checkout options shown at checkout. See our Payment Policy for details.
Which countries do you ship to?
We currently ship to the United States, United Kingdom, and Vietnam.
Shipping
How long does processing and delivery take?
Orders are processed within 1-3 business days, with delivery in 9-15 business days after processing. Full details are in our Shipping Policy.
How do I track my order?
Once your order ships, you'll receive an email with a tracking number and link. See our Track Order page for more.
Do you charge for shipping?
We offer free shipping on all orders, no minimum purchase required.
Returns & Refunds
What is your return policy?
We offer a 30-day return policy from the date you receive your item. Items must be unworn/unused, with tags, in original packaging. See our full Return & Refund Policy.
How do I start a return?
Email aquavivestore@gmail.com before sending anything back - we'll confirm eligibility and send return instructions.
When will I get my refund?
Once your return is received and inspected, approved refunds are issued to your original payment method within 10 business days.
Product
What makes AquaVive posters different?
Every poster uses true lenticular printing - tilt it and the image animates. Learn more on our About Us page.
Still Have Questions?
Contact our Customer Support team or visit our Contact page.